How well do you know your customers? Be honest now! Do they always buy the same products or services from you? Could they be using you more?
What you know about your customers is VERY important. It is the foundation of your relationship with them. The more you know, the closer your relationship will be and the more business you'll get from them.
People like to deal with people, not companies. We feel special when we go into our favourite store and are greeted by name and asked relevant questions about our lives - it shows that the person you're dealing with cares.
Use the time you have with your customers and knowledge of their buying behaviour to your advantage. Use it to target marketing activities at a much more personal level for greater effectiveness.
We specialise in helping businesses learn more about their customers to build stronger relationships and produce focused, dynamic marketing campaigns that deliver results. To find out more, contact us today. Call Huw on 0845 838 1678 or fil out the form below.